J. W. Marriott, Sr. (1900-1985)

“A businessman once said, ‘A business succeeds not because it is long established or because it is big, but because there are men and women in it who live it, sleep it, dream it, and build great future plans for it.”

“We have realized for a long time that you can’t have a service business with a lot of employees without having people who know how to manage.”

“Good management and trained personnel are the most important factors in our business.”

“Good personnel will work for a competent manager. Go to every length to find, hire, and train good employees and treat them like your family.”

“I think today people have to be better prepared. There’s so much competition today that you’ve got to know your business and what you’re doing.”

“The Church and parents taught us to be honest, clean personally, good habits, workaholics. In short, to follow two of the greatest words in the English language: work and pray, a sure formula for success in any endeavor.”

“My life experience tells me that success is never final, but the decisions we make along the way determine the end and final outcome.”

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